Last updated: 1 August 2026

These Terms & Conditions govern your use of the Online Anchor website and any enquiries, bookings, information, or services made available through it.

By using this website, submitting an enquiry, or booking a consultation, you agree to these Terms & Conditions.

1. About Us

This website and the services offered under the Online Anchor brand are operated by NYSD Ltd, trading as Online Anchor, a company registered in England and Wales.

For questions regarding these terms, you can contact us at:

Email: [email protected]

2. Website Use

You may use this website for lawful purposes only.

You must not:

misuse or attempt to interfere with the website;

submit false, misleading, or fraudulent information;

attempt to gain unauthorised access to the website or its systems;

use automated systems, bots, or scraping tools in a way that disrupts the website;

upload or submit malicious code or harmful content.

We may restrict or block access where we reasonably believe the website is being misused.

3. Enquiries and Contact Forms

When you submit a form through our website, you may provide information including your:

name;

business name;

email address;

telephone number;

website address;

business type;

marketing requirements; and

other information you choose to provide.

Submitting a form does not create a contract between you and Online Anchor.

We may use the information submitted to:

respond to your enquiry;

assess your business and marketing requirements;

contact you regarding your enquiry;

arrange or manage consultations;

provide requested information; and

determine whether our services may be suitable for your business.

Further information about how personal information is handled is provided in our Privacy Policy.

4. Strategy Calls and Appointments

Appointments booked through the website are subject to availability.

We reserve the right to reschedule, cancel, or decline a consultation where reasonably necessary.

Booking a strategy call does not guarantee:

acceptance as a client;

eligibility for any promotional offer;

specific rankings;

leads;

sales; or

business results.

Some businesses may qualify for promotional offers, including a 14-Day Free SEO Trial. Eligibility is determined by Online Anchor and may depend on factors including location, industry, competition, existing client relationships, and suitability.

5. Client Exclusivity

Online Anchor may operate an exclusivity policy for certain services.

Where applicable, we may choose to work with only one business within a particular service category and defined service area.

This is intended to avoid conflicts between direct local competitors.

Availability is assessed individually and is not guaranteed until confirmed by Online Anchor.

6. Marketing and SEO Results

SEO, local search, advertising, and digital marketing results can vary significantly.

We do not guarantee:

first-place Google rankings;

specific Google Maps positions;

inclusion in AI-generated search results;

a fixed number of leads;

particular revenue;

specific sales volumes; or

permanent search rankings.

Search engines, advertising platforms, algorithms, competitors, market conditions, and other third parties are outside our control.

Any figures, results, case studies, testimonials, or examples shown on this website represent individual results and should not be interpreted as guarantees of future performance.

7. Facebook, Meta and Other Advertising Platforms

Our website may be promoted through third-party advertising platforms including Meta/Facebook, Instagram, Google, and other digital advertising services.

Those platforms operate under their own terms, privacy policies, and technologies.

Where advertising or analytics technologies are used on this website, further information is provided through our Privacy Policy and Cookie Policy.

Your use of third-party platforms is also subject to the terms of those platforms.

8. Cookies and Tracking Technologies

This website may use cookies and similar technologies for purposes including:

essential website functionality;

security;

analytics;

measuring website performance;

conversion tracking;

advertising attribution; and

remarketing or advertising.

Where required, non-essential cookies and tracking technologies will only be activated after appropriate consent is obtained.

You can manage your preferences through the website's cookie controls.

More information is available in our Cookie Policy.

9. Email and Communications

If you contact us or book a consultation, we may send communications relating to your enquiry or appointment, including:

booking confirmations;

reminders;

rescheduling information;

requested information; and

follow-up communications connected with your enquiry.

Marketing communications will be handled in accordance with applicable UK privacy and electronic marketing rules.

You may opt out of marketing communications at any time where applicable.

10. Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to Online Anchor.

This includes:

written content;

branding;

graphics;

designs;

videos;

images;

website layouts;

strategies; and

downloadable materials.

You may not reproduce, redistribute, sell, copy, or commercially exploit our content without prior written permission.

11. Testimonials and Case Studies

Testimonials and case studies may be edited for:

length;

clarity;

spelling;

grammar; or

formatting,

provided the meaning is not materially changed.

Where client names, logos, photographs, results, or other identifying information are displayed, appropriate permission will be obtained where required.

Results shown are illustrative of individual client experiences and are not guarantees.

12. Third-Party Links

Our website may link to third-party websites, platforms, booking systems, social networks, or other services.

We are not responsible for the content, security, availability, or privacy practices of third-party websites.

Following a third-party link is at your own discretion.

13. Website Availability

We aim to keep the website available and accurate but cannot guarantee uninterrupted or error-free access.

We may:

update;

suspend;

remove;

modify; or

discontinue

any part of the website without notice where reasonably necessary.

14. Limitation of Liability

Nothing in these terms excludes liability where it cannot legally be excluded under UK law.

To the extent permitted by law, Online Anchor will not be responsible for indirect or consequential losses arising solely from use of this website, reliance on general website information, third-party services, or interruptions outside our reasonable control.

Professional advice or recommendations provided under a separate client agreement may be governed by additional contractual terms.

15. Separate Client Agreements

If you become a paying client of Online Anchor, you may be asked to agree to separate service terms, proposals, contracts, or statements of work.

Where there is a conflict between these website Terms & Conditions and a signed client agreement, the client agreement will normally take priority in relation to the contracted services.

16. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

The UK GDPR requires organisations collecting personal data to give individuals information including who they are, why the data is being used, who it may be shared with, and applicable rights.

17. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page together with the date it was last updated.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute relating to these terms will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.